AdAce Ads
These terms apply to AdAce Ads at https://ads.adace.website, provided by FOP Verbovetskyi Mykhailo Ivanovych, doing business as Ad Ace Agency. The operator's representative is Mykhailo Verbovetskyi, founder.
1. Purpose
The service helps agencies and advertisers manage ads on Google Ads, Meta, LinkedIn, TikTok, Microsoft Advertising, Snapchat Ads, Reddit Ads, ChatGPT Ads and Amazon Ads: performance, tracking audits, change proposals and execution of approved changes, an AI analyst and connections for AI clients.
2. Account
An account with a verified email address is required. Accounts are personal and must not be shared. Report any loss of control over your account immediately. The workspace owner is responsible for team members' access.
3. Connecting accounts and services
Connections are made only through the platforms' official consent screens (ChatGPT Ads — with the ad account's Advertiser API key, pasted by the workspace owner or an admin). Connect only ad accounts, properties and websites you are legally entitled to use. Users must follow the policies of Google, Meta, LinkedIn, TikTok, Microsoft, Snapchat, Reddit, OpenAI and Amazon.
4. Changes to ads
Changes are executed only as proposals approved by a human, or under a client policy configured by the workspace owner (within limits and for reversible actions only). The user makes all decisions about ad budgets and settings. Data is shown as returned by the platform; if a platform is unavailable or returns incomplete data, the service says so.
5. AI
Answers of the AI analyst and AI clients may be inaccurate; review them before acting. The AI never approves changes by itself.
6. Plans and payment
The Free plan has no time limit and works within its limits. Paid plans (Plus, Pro, Max) are billed in advance through Stripe — monthly or, if you chose yearly billing, once a year — and renew automatically until you cancel. You can cancel at any time in the app under “Settings → Plan & billing”: the plan stays active until the end of the paid period, then the workspace moves to Free. Prices and limits are shown there before payment; we give at least 30 days' notice of a price change, and the new price applies from the next period.
Yearly billing. Where yearly billing is offered on the “Plan & billing” page, the Plus, Pro and Max plans can be paid for a year in advance: Plus — $290, Pro — $990, Max — $2,990 a year (the price of ten months; the current prices are shown before payment). A yearly plan renews automatically once a year. On a yearly plan, questions to the AI analyst, calls from AI clients, agent runs and reports are a shared pool for the whole paid year (twelve monthly limits) with no monthly limit; an unused part of the pool does not carry over to the next year. You can cancel a yearly plan at any time: it stays active until the end of the paid year, then the workspace moves to Free; payment for unused months is not refunded, except under the guarantee below and where the law requires it. You can switch from monthly to yearly billing at any time in the billing portal: the change applies at once, Stripe credits the unused part of the paid month towards the yearly payment, and what you have already used this month counts towards the yearly pool. A switch from yearly to monthly billing takes effect at the end of the paid year.
The “+5 ad accounts” add-on is billed monthly together with a monthly plan; it is not sold with yearly plans. The one-time “+100 AI questions” pack is valid until the end of the current paid plan period (on a yearly plan, until the end of the paid year) and does not carry over.
7-day money-back guarantee. If a paid plan is not right for you, write to info@adace.website within 7 days of the first plan payment in the workspace — monthly or yearly — and we will refund that payment in full; the workspace then moves to Free. The guarantee applies once per workspace and covers the first plan payment; later monthly and yearly payments, the payment for switching from monthly to yearly billing and one-time packs already used are not refunded, except where the law requires it. The guarantee does not apply if the workspace was suspended for violating these terms.
7. Free workspace and plan limits
One free workspace (Free plan) per person or business. Plan limits (the number of ad platforms and ad accounts, ad account replacements) apply to a workspace together with the same person's other unpaid workspaces. A disconnected ad account keeps its plan slot for 30 days, except for a few free replacements (their number depends on the plan and is shown on the “Plan & billing” page).
It is prohibited to:
- create extra workspaces, accounts or email addresses to get around plan limits;
- rotate ad accounts in turn (disconnect one, connect another) to work with more ad accounts than the plan allows;
- connect the same ad account in several unpaid workspaces.
We detect this by technical signals: the same browser, the same Google or Meta sign-in, the same ad account (see the Privacy Policy). In that case we may refuse the connection, bring linked workspaces down to the Free plan limits, or temporarily restrict or block the workspace. Payment for the current period is not refunded for such a violation, except where the law requires it.
8. Advertising rules and prohibited use
Ads you create or change through the service must comply with the law and with the advertising platforms' policies, including the Google Ads policies and Meta Advertising Standards, as well as the policies of LinkedIn, TikTok, Microsoft, Snapchat, Reddit, OpenAI and Amazon. It is prohibited to:
- advertise prohibited products and services, or restricted ones without the platform's authorization (gambling, medicines, weapons, adult content, financial schemes promising “guaranteed income” and the like);
- engage in fraud, phishing or malware, publish fake news or reviews, use celebrities' names without permission or make misleading promises;
- cloak pages for moderation: show the platform's review one page and people another, including through redirects or traffic-filtering services, or change the link or page of an approved ad to different content;
- circumvent platform suspensions and restrictions: connect new or third-party accounts in place of suspended ones, change details to hide a connection with a suspended advertiser, or use ad accounts without a legal right to them;
- attempt to access others' data, bypass the service's access restrictions or overload the service with automated requests beyond the set limits.
For their first 14 days new workspaces have starter limits: the number of new campaigns per day and the total daily budget of campaigns created through the service; the service administration may lift them earlier. The service automatically checks the status of connected accounts, disapproved ads and the pages ads lead to in order to detect violations early.
9. Liability
The workspace owner (the advertiser or agency) is responsible for ad content, the websites ads lead to and compliance with advertising platform policies. The service is provided “as is” to the extent permitted by law. The operator is not liable for the user's advertising decisions, for actions of advertising platforms or for their outages.
10. Suspension and termination
You may disconnect ad accounts and delete your account at any time. Disconnecting erases stored access tokens and asks the platform to revoke the permission.
The operator may, at any time and without prior notice, restrict or suspend a workspace (freeze ad changes through the service), disconnect ad accounts, revoke API keys and AI client access or close the account if these terms or advertising platform policies are violated, if there is a reasonable suspicion of this, or if an advertising platform requires it. Payment for the current period is not refunded in that case, except where the law requires it.
At the request of Google, Meta, another advertising platform or an authorized government body, the operator may share information about a workspace's activity: the change log, ad links and texts, connected accounts.
11. Contact
Send questions about these terms to info@adace.website. To report ads that violate the rules and were created through the service, use the Report abuse page. The Ukrainian version prevails in case of discrepancies.